ABOUT
Manufacturing Repair & Overstock (MRO, Inc.) specializes in the repair and sales of industrial equipment and automated industrial parts used in manufacturing. Our growing staff of over 50 includes salespeople, accounting, bench technicians, engineers, solution providers, parts suppliers and on-site technicians. We provide solutions for circuit boards, controls, drives, HMIs, monitors, motors, PLCs, power supplies, pumps, robotics, safety equipment, touchscreens and more. Popular brands that we service are ABB, Allen Bradley, Baldor, Bosch Rexroth, Fanuc, General Electric, Indramat, Mitsubishi, Schneider, Siemens and Yaskawa. MRO has remedied solutions for over 3,000 customers around the globe, from two person shops to Fortune 500 companies.
OUR STORY
Residing in metro Atlanta Georgia, Russell Looper had successfully grown several businesses together in the automotive, service and manufacturing industries. After working for organizations for a combined 13 years where transparency and ethics were not always a primary focus of the business, these core values became the motivating factor for starting his own venture.
Russell founded Manufacturing Repair & Overstock, Inc. in the Hamilton County Business Development Center’s INCubator. It was time to take on a new challenge and create a customer conscious, employee motivated company. In February 2012, the owner of MRO, Inc. moved to Chattanooga, Tennessee to avoid a non-compete agreement and cultivated new business from a two desk, 3,000 square foot empty office in the Hamilton County Business Development Center’s INCubator while trying to hire a technical and administrative staff for support. In true entrepreneurial spirit, MRO self-funded the project with no outside investments and worked through the early years of financial struggles. Despite the restrictions and moving into an unknown territory, MRO grew from one individual to the 60+ person company it is today. MRO’s first few years had enormous progress, upwards of 300% revenue growth per year.
OUR MISSION
Build a company where the internal beliefs of the company and its ownership match the printed words in the brochure. Form an organization that does what it says with genuine care. With customer service, honesty and hard work at the forefront of MRO, we are bringing value, integrity and technology to the industrial marketplace.
World class customer service, honesty, and hard work are at the forefront of everything we do. MRO is bringing value, integrity, and technology to the industrial marketplace.
-Russell Looper, Founder
OUR CULTURE
MRO’s culture is a challenging, entertaining and energetic approach. At MRO, our personnel are family. We celebrate every goal achievement and milestone with parties, eating competitions, outings and other rewarding celebrations. We play softball, kickball, attend and support local sporting events together and love to dress up for any occasion. We are a distinct group and proud of it. MRO hosts learning and training seminars with our customers and staff to keep everyone updated on changing technology, testing procedures, safety planning and competition. Our growth plan includes doubling our company’s size, customer base and revenue in the next 5 years.
RECOGNITIONS
2013 Small Business Rising Star Award
500th Business Development Incubator Graduate
2018 Chattanooga Area Small Business of the Year Award Winner
4-time Chattanooga Area Small Business of the Year Award Nominee
EST. 2012
MRO is your Most Reliable Option for OEM quality repair and sales of industrial equipment.
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